Insurer Name:

Virgin Insurance

About Company:

Owned by Virgin Group and a part of the Virgin Money financial service company, Virgin Insurance is functionary all around the world including Australia, the UK, USA and South Africa. Virgin Insurance aims to provide its customers with the best insurance services irrespective of their needs.

Covers:

Life insurance, car insurance

Advantages:

Virgin Insurance provides its customers with one of the easiest modes to receive quotes and sign up for an insurance premium through the internet, which not only is easy, but also offers many bonuses to customers like a free month offer or a free $50 credit for Virgin Mobile subscribers.

They provide excellent customer service with staffs which are very helpful, informative and passionate about their work. Having cheaper prices than other insurance companies in Australia with high quality services have make them a very trustworthy brand. Making claims is fast and simple, whether online or through phone.

Disadvantages:

Their main criticism is that they don't offer home or contents insurance. There have been many complaints about their way of giving quotes. In a case which is often discussed, a customer got two quotes which did not include the previously promised extra month bonus.

Some of the offers on their website have been written in a pretty confusing way. This may lead a customer into thinking that they got an offer that actually has not been given to them.

The verification process for a car accident can be very long and energy consuming. A case has been reported where a customer had to wait for an entire week for completion of this process. But, such cases are far and few.

Conclusion:

Virgin Insurance is a small and limited insurance company. They focus on a small number of things but do them effectively. The terms and conditions, policies and fine prints should be read carefully before putting your money in. Special care should be given to the text, the way it is written and the special phrases used within it. If any problem is encountered regarding any clauses, you should contact the customer support or any good local insurance adviser.

Insurance Carve deems Virgin Insurance as a company worthwhile to purchase insurance from.

Website Address: Visit Website Phone Number: 1800 724 678 Email Address: N/A

Address: N/A