Insurer Name:

VetsOwn Pet Insurance

About Company:

The Vets Own insurance company is a one of its type insurance provider which, with its unique blend of highly qualified veterinaries and insurance experts, provides the best pet insurance in the country. Their friendly, experienced and passionate staffs help you in every way possible to maintain your pet?s wellbeing.

Covers:

Pet insurance, cat insurance, dog insurance

Advantages:

One of the best features of VetsOwn is their pricing. They provide a very good option for people that have a low income with fair prices and good service. The process for getting claims is very easy with VetsOwn.

Customers are provided with many methods for applying for their services which include online forms through their website, telephone or in any local branches.

Disadvantages:

There have been complaints that the staff that handled the call can sometimes be a trainee and could not provide all the information needed. In the past, wrong amount have been paid for the claims and then have ended up reaching the wrong person. But, such incidents have been rare.

The customer support line is mostly busy and customers are often told that they will receive a call from the company another time, but mostly the call never comes, causing the customers have to call back themselves. Though these problems are common in every company, it can be a little annoying sometimes.

Conclusion:

VetsOwn maintains a very high standard for their work and strive hard to maintain it. Processing of claims is generally hassle free but can get a bit messy with the increase in the complexity of what is covered.

The terms and conditions and policies should be read very carefully before buying any policies. Everything should be read and understood as this can be a pretty risky investment. In case there is anything that you don?t understand, it is always advisable to contact the customer service or a local insurance consultant.

Insurance Carve deems VetsOwn pet insurance as a company worthwhile to purchase insurance from.

Website Address: Visit Website Phone Number: 1300 668 890 Email Address: vets@vetsown.com.au

Address: Locked Bag No. 9021 Castle Hill NSW 1765