Insurer Name:

Southern Cross Insurance

About Company:

Southern Cross Travel Insurance provides travel insurance in both Australia and New Zealand, which they are specialist in. They are also an APRA & ASIC regulated insurance provider. They protect the customer when they get unexpected injuries such as when they are on holiday. Southern Cross is a web operated company with no telephone support.

Covers:

Travel insurance

Advantages:

Southern Cross is easy to access as it is a web based insurance company. Their website is always online with hardly any down time. While traveling overseas, customers can call a number with a worldwide assistance line, though there is no general telephone support. Their service is being able to help out their customers during emergencies and about making claims.

It is very easy to get a quote online. Many people have stated that their quotes were much cheaper than other insurance companies, mostly because the overhead costs of operating physical branches are removed. Buying a policy can be done through their website via their safe payment gateway. They provide you surety that you won't be caught in any scams or hacks while you are on the website.

Southern Cross had helped many of their customers through their worldwide assistance as there are a lot of cases about members losing their passports while being in a rush. After phoning the company, they provide them with advice on how to replace their lost items.

Disadvantages:

The email support provided by company is very inconvenient. Customers may have to wait a few days before they get a response, which makes them unable to get information for something urgent.

Conclusion:

Southern Cross deals in the travel insurance industry as a web based insurance company. If you are into traveling and is deeply concerned about your risks of getting damaged, you should get covered by Southern Cross. You can even ask questions and seek support through their web networking.

Do read through their Terms and Conditions before purchasing. Also read the Policies and Product Disclosure Statement to make sure you have a clear outlook of what you are being protected from. Takes notes on the way how words are used, along with any difficult jargons and terms. Make sure you ask for help if you have any doubts.

Insurance carve deems Southern Cross Insurance as a company worthwhile to purchase insurance from.

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