Insurer Name:

MBF Travel Insurance

About Company:

2> MBF Insurance is a 60 year old company providing health insurances to Australians across the country, no matter what class they belong to. They are one of the leaders in the market of health insurance. Just lately, MBF has merged with Bupa. Bupa is a United Kingdom based company which has millions of customers from about 200 countries, including Australia.

Covers:

Health insurance, life insurance, travel insurance

Advantages:

MBF has a very simple and user friendly process for the buying of a policy by first providing a quote. It can be done over the phone or from their website. If damages or injuries happen, the claims are sent quickly to you without any fuss.

The helpful nature of staff is very big advantage for the company. Many of them were able to guide customers through the process of making a claim, and even helping them when they were overseas.

Disadvantages:

Sometimes getting a claim can be difficult and time consuming. A case was registered when MBF refused to pay a claim for a lost luggage because the owner did not take proper care of it. This had left the customer furious.

The insurance has also faced criticism for its improper functioning and refusal to give claim to the customer because it was part of their exclusion list.

MBF demands constant proof about you if you are in the hospital, which also reduces the speed of the process. The personal expenses for sending documents are not included.

Conclusion:

MBF has mixed reviews, contains both happy as well as disappointed customers. Some claims were not paid due to the lack of knowledge about the terms and condition by the customer. So make sure you read the terms properly.

Insurance carve deems MBF Insurance as a company worthwhile to purchase insurance from.

Website Address: Visit Website Phone Number: 9323 9500 Email Address: N/A

Address: 50 Bridge St Sydney NSW 2000