Insurer Name:

HBF Insurance

About Company:

Launched in 1941, it was initially known as Metropolitan Hospital Benefit Fund. It is among the most trusted insurance company of Australia. Members will receive benefits from a variety of insurances if they decide to join the company.

Covers:

Health insurance, car insurance, travel insurance, home insurance, life insurance, contents insurance

Advantages:

The customer service is quick and effective while signing up for the first time. The staff has accurate knowledge and is ready to help the customer at every level, regardless if they are new or returning. On the spot quotes facility is available, also the option of signing up on the same day.

Claims are easy to make on your damages vehicle and property. The repair is done fast and effectively. There are many reports from satisfied customers that the work was completed within a week, leaving their car shiny and sturdy as new.

Disadvantages:

The high price they charge still remains the major complaint against the company, but it should be remembered that what you pay is what you get. Some customers have stated that the task of processing a claim is not user friendly. Many questions need to be asked and sometimes proof need to be provided to support your answers.

There are reports that customers have to wait for a long time to receive their claims. Phone calls can take a while before it is picked up during the busy hours of the day, taking up to an hour before someone responses.

Conclusion:

HBF is a small and good company as compared to others in the market. There is no guarantee of receiving claims, but you can rest assure that the approval rate is high. The price charged may be a bit expensive, but is well spending according to the services you get.

You must read the terms and conditions very carefully, making sure you understand everything properly. In case of any doubts, do ask the company representative to clear it. You can also hire an insurance guide to make sure you get the best policy.

Insurance Carve deems HBF Insurance as a company worthwhile to purchase insurance from.

Website Address: Visit Website Phone Number: 133 423 Email Address: N/A

Address: HBF GPO Box C101 Perth WA 6809