Insurer Name:

AXA Insurance

About Company:

AXA is an award-winning company offering great service. They have around 1,300 financial advisers; 2,000 employees; and over $54 billion worth of funds under their management. Being known as one of the leading providers of insurance, wealth management, and finance protection in Australia, AXA still continues to improve their extensive range of products and services.

Covers:

Life insurance, health insurance, personal insurance, group insurance, trauma insurance, income protection

Advantages:

The only word to describe AXA is professionalism. A lot of their clients praise AXA staffs and employees for always being kind and friendly, being very welcoming to old and new members alike. They are always very willing to compute and give quotes so that clients can easily sign up for either a policy or premium with a stress free experience.

AXA insurance plans are known to be very affordable and include a lump sum payment insured in the event of extreme cases. This is for all their insurance plans. The company is well-known for being very compassionate when making claims and helping those people that are really in trouble.

In 2011, Money Magazine awarded AXA the recognition for having the Best Terms and TPD Insurance which is a good sign of relief to those who are worried about their insurance policies and premiums.

Disadvantages:

Regardless of AXA offering excellent customer service, some members still have complained about their customer support line being too busy, especially when the need for insurance claims are needed, such as times of calamities.

Some clients have reported that they had been on the phone up to hours waiting in the queue, but were still forced to call some other time. This kind of situation truly brings inconvenience to clients as not everyone may have the time to call again some other time. But as the quality of customer service inproves, this problem seems to be getting rare.

Conclusion:

AXA is a company which has really proven themselves of being extremely reliable and trustworthy, backed up by huge numbers of employees and the funds under their management, as well as the different awards they have won. With high quality of service, the company still ensures that they offer affordable insurance plans for people with a tight budget.

To ensure you get the best deal, always read through their Terms and Conditions, Policy Statements, and Product of Disclosure Statement.

Insurance Carve deems AXA Insurance as a company worthwhile to purchase insurance from.

Website Address: Visit Website Phone Number: 137 292 Email Address: N/A

Address: AXA Australia Registered office 750 Collins Street Melbourne Victoria 3008 Australia