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Rating: 4.5/5

Insurer Name:

1Cover Travel Insurance

About Company:

1 Cover Travel insurance is a travel insurance based in New South Wales, offering the best and most affordable rates on their policies and premiums. Not only are they cheap, their services are also to the highest quality. Since the year they opened, more than 200,000 people across Australia have used 1Cover as their preferred insurance provider for travel, car, home and more.

Covers:

Travel insurance, home insurance, car insurance, caravan insurance, landlord insurance, life insurance

Advantages:

There are no easier company to purchase insurance form than 1Cover Insurance. Almost everything can be done through their website, such as obtaining a quote or application to take out a policy. Staffs are noted to be kind, polite and reliable when dealing with confidential documents. When claims are needed, 1Cover has been reported to have a high approval rate, and sometimes doing more to make sure the customer gets the most out of their policy.

There have been cases about customers getting injured overseas, and after calling 1Cover, their claims were sent instantly. Fees for hospital were even provided without any delay.

Disadvantages:

From time to time, the claim department can be tough. There are people across the Internet that have left complaints in forums and community-review websites that it took them many months before their claims were paid out, after multiple emails, calls, letters and fax. Some even took the step to hire a lawyer. However, as time progressed, this seems to get rarer.

There have been some rare incidents of 1Cover charging their customer for the wrong insurance that they did not applied for. This can easily be cleared and fixed if the customer contact the support line and explain their situation to one of the staffs.

Conclusion:

1Cover is a famous and cheap insurance company that many people have looked up upon. They care about their customers and even take the extra step to look after their safety when their customers are away overseas.

Before you sign any policies, make sure you have read the Terms and Condition, Policies and Statement of Disclosure. There may be something that may not be covered for, and it is very important that you know what they are. For example, there is a rule stated that 1Cover will only pay for the lost of money if there were stored in a locked safe inside their hotel.

Insurance Carve deems 1 Cover Insurance as a company worthwhile to purchase insurance from.